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Telecommunications Industry SupportBackgroundTelecommunications Industry organizations exchange data for carrier designations (picking your long distance carrier) and for billing and collection data. The Regional Bell Operating Companies (RBOC) have traditionally utilized a product called NDM (Network Data Mover). This product, now owned by Sterling Network Services, has been renamed Connect: Direct and has been enhanced to encompass many additional features. Most of the RBOC's continue to use the basic support and transmission services of NDM. We assist new and existing companies with the implementation and maintenance of Connect: Direct and NDM services. ServicesImplementation of a communication support systems that provided communications linkage to the Local Exchange Companies (LEC’s) across the country to transmit PIC (pre-designated Inter-exchange carrier) and EMI (billing data). This information is transmitted between long distance service providers and the LEC’s across the country to manage a customer billing data base constructed from the call detail recording records maintained by the switching equipment. PIC data is transmitted to the LEC for selection of a long distance service provider in the standard Customer Account Record Exchange (CARE) data format designated by each LEC. EMI billing data is transmitted in various formats depending on the type and content of the revenue data. These systems utilizes a combination of SNA protocols to communicate with the LEC’s VTAM LU0 and LU1 host protocols communicating to the MVS/ESA host based systems. Recently, many telecommunications are beginning to use TCP/IP and the Internet to provide the communications interface. Key Benefits- The direct systems interface enables the transmission of long distance carrier information to the LEC providing for a four to six week improvement in transaction processing time over tape transmittal and improves the cash flow to the long distance service provider.
- Easier Control of Maintenance records.
- Increased accuracy and audibility of billing and collection data.
Project HistoryImplementation of an NDM (Sterling's Connect: Direct electronic data exchange) system that provided communications linkage to the local exchange companies (LEC’s) across the country to transmit local PIC data to the LEC for selection of a long distance service provider in the standard Customer Account Record Exchange (CARE) data format designated by each LEC. This system utilizes a combination of SNA protocols to communicate with the LEC’s VTAM LU0 host protocols communicating to the MVS/ESA host based systems. The direct systems interface enabled the transmission of long distance carrier information to the LEC providing for a four to six week improvement in transaction processing time and improves the cash flow to the long distance service provider. Established communication systems and facilities for an international long distance carrier to exchange Billing and Collection as well as Equal Access data with USA based local and regional communications providers. Implemented an EDI system that provided communications linkage to the local exchange companies across the country to transmit billing and collection data. Installed and implemented software and hardware solutions to meet the communications requirements including a combination of leased line and switched network configurations. Managed the installation of a ROLM Company CBX (computerized branch exchange) system replacing older switching equipment utilizing Project Control techniques to assign and maintain work schedules and implementation time lines. Responsibilities included the programming of the CBX equipment, establishing hunt groups and pick up groups, development of a training manual and the training of over 300 staff in the use of the new equipment. Call detail recording data was captured and utilized to produce departmental charge back reports for equipment utilization, and long distance usage. The local CBX data was matched to long distance call detail recording data provided by the local long distance service provider.   
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